Privacy Policy

Last Updated: 29/10/2025

Welcome to Vashuqi ("we," "our," "us"). We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. Our brand tagline is "Fashion for every soul," and we believe that includes respecting the privacy of every soul who interacts with us.

This Privacy Policy explains how VASHUQI (founded by AVNISH BHARDWAJ) collects, uses, shares, and protects your personal information when you visit our website (hosted on Shopify), purchase our products, or interact with our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we may collect include:

• Personal Identification Information (PII):

  • Contact Details: Your name, email address (support@vashuqi.com), phone number (9650224875), and shipping/billing address.

  • Account Details: Username and password if you create an account.

• Payment Information:

  • We collect information necessary to process your payments. Please note: We do not store your full credit/debit card details. This information is securely handled directly by our third-party payment gateway, Razorpay.

• Usage and Technical Data:

  • Information about how you access and use our website, including your IP address, browser type, device information, pages viewed, and referring URLs, as collected by Google Analytics, Facebook (Meta) Pixel, and Shopify Analytics.

  • Information collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Fulfill Your Orders: To process your transactions, manage payments via Razorpay, and ship your ethnic, formal, and casual wear to your address via Xpressbees.

• To Provide Customer Support: To communicate with you, respond to your inquiries (via phone or support@vashuqi.com), and resolve any issues.

• For Marketing and Communication: To send you promotional emails, newsletters, and updates about new collections or offers using Shopify Email (only with your explicit consent/opt-in).

• To Improve Our Services: To analyze website usage, understand customer preferences, and enhance our website, products, and user experience using our analytics providers.

• For Legal and Security Reasons: To prevent fraud, protect the security of our website, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third parties only in the following circumstances:

• Platform Host: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application.

• Payment Processors: We share transaction information with Razorpay to securely process your payments.

• Shipping & Logistics Partners: We provide your name, address, and phone number to Xpressbees to arrange for the delivery of your orders.

• Analytics Providers: We share usage data with Google, Facebook (Meta), and Shopify to understand website traffic and user behavior.

• Email Marketing: We use Shopify Email to manage our marketing communications (only with your consent).

• Legal Compliance: If required by law, we may disclose your information in response to a court order, government request, or other legal process.

These service providers are obligated to protect your information and are not permitted to use it for any other purpose.

4. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar technologies, including those from Google and Facebook (Meta), to enhance your browsing experience. Cookies help us remember your preferences (like items in your cart) and understand how you interact with our site, which allows us to show you relevant advertising. Our platform, Shopify, also uses cookies essential for the operation of your shopping cart. You can control or disable cookies through your browser settings.

5. Data Security

We take the security of your data seriously. Our store is hosted on Shopify, which provides industry-standard security measures. We also implement appropriate technical and organizational measures, such as SSL (Secure Socket Layer) encryption, to protect your personal information from unauthorized access, alteration, or disclosure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for us to comply with our legal obligations (such as tax and commercial laws). Our store data is securely hosted and managed by Shopify.

7. Your Data Rights

You have rights over your personal data. You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request to update or correct any inaccurate information.

• Deletion: Request that we delete your personal data (subject to our legal retention obligations).

• Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us at support@vashuqi.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have, we will take steps to delete such information immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Governing Law and Contact Us

This Privacy Policy and any disputes arising from it shall be governed by the laws of India, with exclusive jurisdiction falling under the courts of Gurugram, Haryana.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

VASHUQI Attn: Privacy Compliance G-001/301, RATTAN VIHAR, RAJINDER PARK, GALI NO. 4, NEARBY AXIS BANK, GURGAON, Gurugram, Haryana, 122017 Email: support@vashuqi.com Phone: 9650224875